Most products are shipped within 24-48 hours of ordering. Please note that these products are very high quality and in high demand, so we occasionally have items on backorder. In this case, your order will be shipped once it's back in stock.
Once your order is shipped, you'll receive a USPS tracking number and can expect your order within 3-7 business days via US Postal Service.
Our policy enables FREE refunds if you return to us the unused portion of the product(s) within 30 days of purchase, or if the product(s) is damaged. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Send the unused or damaged products to 5650 E Homecoming Cir. Unit E, Mira Loma, CA, 91752. Please note that you are initially responsible for shipping costs.
To complete your return, please email us at BLNCDLifestyle@gmail.com. We will send you a Return Authorization Form which asks for the reason of your return, communicates that we will refund shipping costs once your Return Authorization From is reviewed & approved by our BLNCD Family, at which point you'll receive a full refund for the product and shipping costs. Please not that you will be initially responsible for shipping costs until your Form and products have been reviewed.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, 7-10 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at BLNCDLifestyle@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at BLNCDLifestyle@gmail.com.